PrestoSync Setup and Download
PrestoSync is a program offered by PrestoSports that serves two purposes:
The ability to push stats from 3rd party stats programs into the Presto network for live stats (ex. NCAA LiveStats)
The ability to push stats from PrestoStats to a scoreboard
System Requirements:
Windows 10 or 11
32-bit or 64-bit
You can purchase PrestoSync at our Presto store here- PrestoSports Store or by contacting your Customer Success Manager. PrestoStats is required for PrestoSync. If you don’t know who your Customer Success Manager is you can find their contact information by going to the Resource Center, click Explore Resources, and then click Contact Your Customer Success Manager. If that option doesn’t appear for you, then you can contact our Support team and they will get you into contact with your Customer Success Manager.
📘 Instructions
Step 1: Package Acquisition
The current version in use is version 2.3, so if you aren’t showing that version check your download files to make sure it’s version 2.3 that you are trying to install. Contact our Support team if the installation files you downloaded aren’t showing that version of PrestoSync. If you used PrestoSync in previous school years, make sure to download it each year when you purchase it to insure you are using the most updated version.
PrestoWeb clients
You can download PrestoSync by logging into your Presto website, go to the GameDay tab, navigate to any sports season that uses stats, click on the Stats tab, and then click Download PrestoSync.
Non-PrestoWeb clients
You should have received the download links for PrestoSync in a follow-up email after purchasing the program. If you didn’t receive those links, please reach out to our Support team using this form to request those download links.
Step 2: Login and Access
Login to PrestoSync with your PrestoCMS user account credentials
User Access
Provided the client account you’re assigned to is permitted to access PrestoSync, you can now control which users within your client account can access PrestoSync. Access to PrestoSync for an individual user means:
They can see an additional stats tab titled ‘Download PrestoSync’ to obtain the latest Mac and Windows versions of the software. (PrestoWeb clients)
Once the software is installed, permitted users will be able to login to PrestoSync successfully using their PrestoCMS credentials and utilize the software for all stats platforms and teams they are permitted to access. To provide access to your account users, account administrators may simply access user management and update the user's permission setting below:
Step 3: Login to the software
After ensuring the proper access, login to the application:
Note: An error message upon login stating “You do not have permission to access this application” will indicate your user does not have the required access permissions.
Step 4: Select an Event
This page will return and display all events (‘not started’ or ‘in progress’) that fall within 15 days before or after the current date, given the user has team RPI access.
Step 5: Transmission from your scoreboard or external stats platform to Presto
After locating your event, it's time to set up your transmission into the PrestoSports network. Some primary uses support:
Ingesting statistics from an external stats provider or scoreboard, to:
Display live stats on your website if you’re not a current stats client
Display live stats on your ScoreShots created infographics that were obtained outside of the PS network.
Display final game box scores and individual stats on websites for games that were not inputted via PrestoStats.
And many more!
After the event and transmission method is selected, it’s time to target a live file from your local drive to track.
Select the game file from your local drive (xml) to allow PrestoSync to track it.
Once the file is identified and found, click ‘Select for Transmission’
Finally, verify the transmission and connection are successful (i.e. ensure changes made to the selected file are captured via the transmission information below). A log will appear displaying the status of updates to confirm your connection to PrestoSync is working.
As the file and information are updated from your external platform, all updates are picked up and sent to PrestoCMS and can be found in event changes.
Step 6: Send from PrestoStats to your local drive (e.g. for scoreboard and external displays)
After locating your event, it's time to set up your transmission from the PrestoStats network to you local drive:
Some primary uses cases include obtaining real time statistics to
Display on in venue scoreboards
Note: All scoreboards and integration points that can ingest the StatCrew XML format for a given sport are supported.
Select a live folder from your local drive for your new game file to reside and take note of the location.
Name your file that will be updated in your local drive. To simplify easy retrieval, be sure to take note of the file location (above), and naming convention you use for the file (below)
Verify Transmission Information, and…Start Transmission - Current interval = 1 second.
As changes occur in the stats entry platform, they are intermittently transmitted and logged below based on the interval above.
Finally, verify the transmission in the local file you created captured the new play entries.
Disclaimer Notes:
All transmissions and information that is transmitted is accurate based on the user's actions within the specific stats platform.
XMLs that are ingested or generated by PrestoSync follow the standardized StatCrew XML format for each sport. PrestoSports ensures the software and hardware it provides all follow this format. Any hardware or software not owned, provided, or verified by PrestoSports is not included in this promise.
You can find instructions for setting up 3rd party stats programs to push stats to Presto via PrestoSync below:
NLS Setup
Full instructions available here. Be sure to use the Folder option when setting up the IAU.
PrestoSync FAQ
How does PrestoSync work?
With PrestoSync, PrestoStats has the ability to read and write specific scoreboard files allowing your teams to pull or push scoreboard information directly from your venue or PrestoStats. PrestoSync also allows you to push stats from third-party stats providers, such as NCAA LiveStats, into your event in the Presto CMS.
What can I do with PrestoSync?
For example, through PrestoSync, basketball programs can connect their scoreboard directly to PrestoStats, or directly from PrestoStats, to their in-venue scoreboard providing the most up to date live stat information in real time.
How can I download the software?
After you have purchased access to PrestoSync, the most up to date Mac and Windows versions are available for download in PrestoCMS. Simply access a season in the GameDay tab, click the Stats tab, click ‘Download PrestoSync’, and choose the package that is compatible with your computer. If do not see the “Download PrestoSync” button, please contact your account administrator within your organization to provide you with access permissions for PrestoSync in User Management. You can also contact our Support team here if you need additional assistance.
I’ve downloaded the software, but my computer is not allowing me to open the application since it was obtained from the internet?
Some computers may view applications downloaded from the Internet as potentially dangerous or harmful, and may choose to block users from opening such applications. We can assure you that the PrestoSync software is secure and poses limited to zero risk while running on your machine. Should you run into this warning, review your systems security and privacy settings, and verify that you are able to open applications downloaded from the internet. In most cases if the application was blocked your system will surface a notification and allow you to bypass the blocker. If you need additional assistance, contact your organization’s IT department so they can review the security settings for your computer.
I’ve downloaded the software but am unable to login?
This means that your Presto user profile doesn’t have PrestoSync access enabled. Please contact your account administrator within your organization to provide you with access permissions for PrestoSync in User Management. You can also contact our Support team here if you need additional assistance.
I’ve logged into the software successfully, but I don’t see any events?
If you do not see any events after logging in, wait one to two minutes for the system to pull in the list of events. In some cases, especially if you’re a user with access to hundreds of seasons, teams, or events, the system will take some time to return the entire event set. If you’ve exceeded the wait time and still have no events returned, please contact your account administrator to review your profile in User Management and ensure you have stats access to the desired sport(s) and access to the desired team RPI codes.
I’ve logged into the software successfully, but cannot find the event I’m looking for?
If you’ve navigated through all pages and have not been able to locate your event, please contact your administrator to review your profile in User Management and ensure you have stats access to the desired sport(s) and access to the desired team RPI codes.
When sending to PrestoStats and transmissions appear to be successful, the event is not being updated in PrestoCMS?
If you are sending stats to PrestoCMS, and transmissions are successful, verify the changes are included in the event change log through PrestoCMS. Should transmissions appear to be successful, but the updates are not rendering in the change log, verify you have the correct file selected on your local drive and that you have accessed the correct event in PrestoCMS.
When sending from PrestoStats to a local drive on my computer I notice successful transmissions in PrestoSync but do not see the updates in my local file directory?
Ensure that the file you’ve created is located in the correct file directory. If not, pause the transmission, move the file to the destination folder and restart the transmission.