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Google Analytics for Streaming Views

  • Starting from July 1st, 2023, Google has officially discontinued the use of UA tracking numbers and made a complete transition to GA4 tracking numbers.

  • Consequently, all embedded player(EP) viewer counts will now be exclusively accessible through Google Analytics GA4, with no support for UA tracking going forward.

  • Any view counts that you see on our system pertain only to Portals which will be sunset in Summer 2024.

  • Update your tracking number with this article!

Embedded Player Viewer Tracking

  1. Make a GA4 tracking number for EP (Embed Player) data.  

The site is ep.stretchlive.com/clientname . Clientname is your username that you use to log in on client.stretchinternet.com and http://admin.stretchlive.com

Resource: https://support.google.com/analytics/answer/9304153?hl=en&ref_topic=12156336,12153943,2986333,&visit_id=637934124620585427-1874112394&rd=1

  1. Log in to http://admin.stretchlive.com

  2. Click on EP Support Tools>Features

  3. Enter your tracking code in the box marked “Google Analytics Number”

  4. Check the box that says “Use Google Analytics GA4”. Save

Gather Your Data

Within your Google Analytics account you will be able to search by event ID to gather your viewer counts. You will also be able to see referring sites, locations and other demographic data!

If you are not familiar with the site, here’s how to locate your results for a date range:

  1. In the left-hand column:

  2. Behavior>Site Content>All Pages

  3. Choose a Date Range

  4. Click on the “Navigation Summary” Tab above the line graph.

  5. Here, you should see a list of pages visited and the Event ID (6 digit number).

  6. Match this number up with the event list on admin.stretchlive.com

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