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Download and Install PrestoStream Studio

If you need the download link for PrestoStream Studio, please send us a message https://clubessential.my.salesforce-sites.com/contactus , Select Client Success Team.

Windows Instructions

Installer

  1. Open and Run the Installer

You will get a pop-up asking you to confirm it’s safe to install. Select “More Info”, then “Run Anyway”.
If you do not see the below window and options please check with your IT Administrator to see if you need their assistance to install.

“More Info”

“Run anyway”

3. Once installed, open the program from the desktop icon. In the menu go to Docks to make sure these are checked. Once you get familiar with what you will and will not use you can uncheck some.

Apple Instructions

Please Note: You will need your admin login in some cases to install. Some users have reported receiving a security warning each time they open on M1 Macbooks.

On Opening the installer, you will see this pop up with “cannot be opened because it is from an unidentified developer”.
Go to System Preferences>Security & Privacy> General Tab, you should see an “Open Anyways” button at the bottom left.

You’ll notice the current version says OBS, the base program we’re using with our logo, this is as expected for right now.

On opening the program the first 1-2 times it’s normal to see this error message below asking you to verify it’s safe to open.

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Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.